{"id":14426,"address":{"street":"Königsberger Str. 20","post_code":"41564","city":"Kaarst","province":"Nordrhein-Westfalen","city_st":"ct_268913350000","city_supplement":"","country":{"id":26,"name_de":"Deutschland","name_en":"Germany"}},"isCertified":true,"isProfessional":false,"hasAnalyticsAccess":false,"cert_viabono":false,"cert_dehoga":false,"cert_emas":false,"cert_hygienekonzept":false,"cert_hygienezertifikat":false,"cert_green_hotel":false,"cert_green_sign":false,"cert_green_globe":false,"cert_iso_14001":false,"cert_eu_blume":false,"cert_biosphere":false,"cert_sec_sustain":true,"cert_certified_conference_hotel":false,"cert_certified_conference_ship":null,"cert_certified_business_hotel":false,"cert_certified_serviced_apartment":false,"cert_certified_event_location":null,"cert_comment_de":"","cert_comment_en":null,"cert_comment_fr":null,"custom_cert_name":"","custom_cert_logo_file_name":null,"custom_cert_logo_content_type":null,"name":"Mercure Hotel Düsseldorf Kaarst","csr_award_de":"","csr_award_en":"","csr_award_fr":null,"certificates":[{"name_de":"Gesicherte Nachhaltigkeit","name_fr":"Durabilité sécurisée","name_en":"Secure sustainability"}],"co2_certificates":[{"name_de":"Der Nachweis der Energieausweis-Klasse","name_en":"The Energy Performance Certificate","name_fr":"Certificat de performance énergétique","url":""},{"name_de":"Der Nachweis bzw. eine CO₂-Bilanz","name_en":"The appropriate documents / balance","name_fr":"Bilan carbone","url":""}],"location":{"lat":51.2196,"lng":6.63755},"phone_number":"+49 2131 9690","fax_number":"+49 2131 969446","active":true,"email":"bankett.duesseldorf@eventhotels.com","url":"www.mercure-hotel-duesseldorf-kaarst.de","external_supplier_id":"","hubspot_object_id":"2763324797","hivr_enabled":false,"language":"de","feedback_average":null,"hasAirplus":true,"supplier_hotel":{"id":14426,"classification":40,"number_of_rooms":192,"distance_station":15.0,"distance_city":1.0,"distance_airport":20.0,"distance_convention":15.0,"last_refurbishment":2023,"renovation_info_de":"Im Jahr 2018 wurden die Renovierungsarbeiten der Veranstaltungstechnik in allen 10 Tagungsräumen abgeschlossen. \r\nAuch das Buffet in unserem Restaurant erstrahlt mit einem neuen Design.","capacity_max_conference_capacity":450,"capacity_max_square_meter":420,"distance_main_road":1.0,"distance_public_transport":0.5,"parking_spaces_garage":25,"category_conferences":true,"category_design_hotel":false,"category_outdoor":true,"category_wellness":false,"category_castle_or_abbey":false,"category_congresses":true,"category_long_stay_or_appartments":true,"category_seminar_centre":true,"amenity_bar":true,"amenity_ac_common":true,"amenity_restaurant":true,"shuttle_service":false,"basement_garage":false,"sports_gym":true,"sports_golf":false,"sports_tennis":false,"sports_winter_sports":false,"wellness_sauna":true,"wellness_treatment":false,"wellness_indoor_pool":true,"amenity_facilities_accessible":true,"parking_spaces_outside":250,"capacity_number_of_conference_rooms":10,"parking_spaces_garage_fee_cents":null,"parking_spaces_garage_fee_currency":"EUR","parking_spaces_outside_fee_cents":null,"parking_spaces_outside_fee_currency":"EUR","sports_outdoor":true,"wellness_outdoor_pool":false,"amenity_ac_rooms":true,"amenity_ac_conference":true,"amenity_wlan_common":true,"amenity_wlan_rooms":true,"amenity_wlan_conference":true,"amenity_entertainment":true,"entertainment_details_de":null,"distance_local_station":5.0,"private_parking":true,"micepoints":40,"category_youthhostel":false,"category_country":false,"category_city":false,"category_ownermanaged":false,"located_city":false,"located_suburbia":true,"located_airport":false,"located_sea":false,"located_lake":false,"located_rural":false,"located_green":true,"located_mountains":false,"suitable_exhibition":true,"suitable_event":true,"suitable_party":true,"suitable_openair":false,"suitable_gala":true,"suitable_incentive":true,"suitable_congress":true,"suitable_concert":false,"suitable_customer_event":true,"suitable_fair":true,"suitable_teambuilding":true,"suitable_indoor_programm":true,"suitable_outdoor_programm":true,"suitable_seminar":true,"suitable_competition":false,"suitable_meeting":true,"equipment_beamer":true,"equipment_audio":true,"equipment_stage":true,"equipment_copyboard":false,"equipment_dvd":true,"equipment_dia":false,"equipment_interpreter":true,"equipment_printer":true,"equipment_fax":true,"equipment_tv":true,"equipment_flipchart":true,"equipment_micro":true,"equipment_copier":true,"equipment_lcd_tv":true,"equipment_laserpointer":true,"equipment_canvans":true,"equipment_light":true,"equipment_magnetic_board":true,"equipment_metaplan":true,"equipment_microphone_system":true,"equipment_mixer":true,"equipment_presentation_case":true,"equipment_laptop":true,"equipment_corkboard":true,"equipment_lectern":true,"equipment_directors_desk":true,"equipment_sat_connection":false,"equipment_telefon":true,"equipment_dividing_walls":true,"equipment_video_backprojection":true,"equipment_wlan":true,"equipment_mobile_stage":true,"amenity_storeroom":true,"amenity_business_area":true,"amenity_elevator":true,"amenity_wardrobe":true,"amenity_safe":true,"amenity_fireplace_room":false,"amenity_car_access":false,"amenity_artist_wandrobe":false,"amenity_ramp":true,"amenity_exhibition_stands":false,"amenity_rented_furnishings":true,"amenity_pressroom":false,"amenity_smoking_area":true,"amenity_speakers_room":true,"amenity_shop":true,"amenity_casino":false,"amenity_event_office":true,"amenity_24h_service":true,"amenity_luggage_service":false,"amenity_other_equipment_de":null,"amenity_other_equipment_en":null,"amenity_other_equipment_fr":null,"location_description_de":"Rahmenprogramme in der Umgebung: \nRheinschifffahrt, Altstadt Düsseldorf,„Allrounder“ Skiparadies \nund Klettergarten 365 Tage im Jahr, Kartbahn, Wandern, \nRad fahren und vieles mehr. \nIndividuelle Angebote stellen wir Ihnen gerne zusammen.","location_description_en":"Thanks to the hotel’s convenient location for transport and its proximity to Dusseldorf, guests at the Mercure Hotel Dusseldorf Kaarst have a wide range of leisure attractions at their disposal: golf, skiing at Allrounder Winterworld, shooting, riding, sailing, windsurfing, kiting, cycling tours, walking, trips in a hot-air balloon or water-skiing. Dusseldorf’s many galleries, museums, musicals, varieté theatres, the Esprit Arena, the ISS Dome and Burussia Park in Monchengladbach are also within easy reach.\r\n\r\nAnd should you feeling like just relaxing, that is also not a problem: our small but attractive spa area has a sauna (with charge), steam bath, solarium (with charge) and pool – everything you need to keep body and soul feeling good.\r\n\r\nMercure Hotel Dusseldorf Kaarst is ideally and centrally located between Düsseldorf and Neuss, a few minutes by car from Dusseldorf city centre, Dusseldorf airport, Monchengladbach airport and the trade fair grounds Dusseldorf Messe.","location_driving_directions_de":"Anreise aus Düsseldorf oder Köln\r\nA57 Richtung Krefeld. An der Ausfahrt Holzbüttgen/Kaarst (Nr. 18) abfahren. An der Ausfahrt biegen Sie am Ende der Spur rechts ab. Bei IKEA Möbelhaus (Girmes-Kreuz-Str.) biegen Sie rechts ab. Auf dieser Straße bleiben und die 2. Straße rechts (Königsberger Straße) wieder rechts abbiegen. Am Ende der Straße ist das Park Inn Düsseldorf/Kaarst auf der linken Seite.","location_driving_directions_en":"*arriving from Düsseldorf AirportHighway A44 towards Mönchengladbach to the intersection Meerbusch, change to A57 towards Köln/Cologne. Leave highway at exit Holzbüttgen (No.18). Turn right at the end of the lane. Turn right (IKEA furniture store - Girmes-Kreuz-Straße) towards city (Stadtmitte). Take second street on your right (Königsberger Straße). The Park Inn Düsseldorf / Kaarst is at the end of the street on the left-hand side.* Arriving from Oberhausen or EssenHighway A40 towards Venlo until the intersection Moers, change to A57 towards Krefeld/Köln. Leave highway at exit Holzbüttgen (no.18). Turn right at the end of the lane.v Turn right at IKEA furniture store into Girmes-Kreuz-Straßer towards city (Stadtmitte). Take second street on your right (Königsberger Straße). The Park Inn Düsseldorf / Kaarst is at the end of the street on the left-hand side.*Arriving drom Düsseldorf or CologneHighway A57 towards Krefeld. Stay on the highway until exit Holzbüttgen (no.18). Turn right at the end of the lane. Turn right at IKEA furniture store into Girmes-Kreuz-Straße towards city (Stadtmitte). Take second street on your right (Königsberger Straße). The Park Inn Düsseldorf / Kaarst is at the end of the street on the left-hand side.","location_description_car_de":"Anreise vom Flughafen Düsseldorf: A44 Richtung Mönchengladbach bis Kreuz Meerbusch, dort auf die A 57 Richtung Köln, dann Ausfahrt Holzbüttgen (Nr. 18), an der Ausfahrt rechts. Am IKEA Möbelhaus biegen Sie rechts ab in die Girmes-Kreuz-Straße, dann die 2. Straße rechts in die Königsberger Straße. Am Ende der Straße ist das Mercure Hotel Düsseldorf Kaarst auf der linken Seite.\r\nAnreise aus Oberhausen oder Essen: A40 Richtung Venlo bis Kreuz Moers, dort auf die A57 Richtung Krefeld/Köln bis Ausfahrt Holzbüttgen (Nr.18). An der Ausfahrt rechts abbiegn  bis zum IKEA Möbelhaus. Hier biegen Sie rechts in die Girmes-Kreuz-Straße, dann die 2. Straße rechts in die Königsberger Straße. Am Ende der Straße ist das Mercure Hotel Düsseldorf Kaarst auf der linken Seite.\r\nAnreise aus Richtung Köln: A57 Richtung Krefeld. An der Ausfahrt Holzbüttgen (Nr.18) abfahren, dann rechts abbiegen. Am IKEA Möbelhaus biegen Sie rechts in die Girmes-Kreuz-Straße, danach 2. Straße rechts in die Königsberger Straße abbiegen. Am Ende der Straße ist das Mercure Hotel Düsseldorf Kaarst auf der linken Seite.","location_description_car_en":"Arriving from Düsseldorf Airport: Highway A44 towards Mönchengladbach to the intersection Meerbusch, change to A57 towards Köln/Cologne. Leave highway at exit Holzbüttgen (No.18). Turn right at the end of the lane. Turn right (IKEA furniture store - Girmes-Kreuz-Straße) towards city (Stadtmitte). Take second street on your right (Königsberger Straße). The Mercure Hotel Düsseldorf Kaarst is at the end of the street on the left-hand side.\r\nArriving from Oberhausen or Essen: Highway A40 towards Venlo until the intersection Moers, change to A57 towards Krefeld/Köln. Leave highway at exit Holzbüttgen (no.18). Turn right at the end of the lane. Turn right at IKEA furniture store into Girmes-Kreuz-Straßer towards city (Stadtmitte). Take second street on your right (Königsberger Straße). The Mercure Hotel Düsseldorf Kaarst is at the end of the street on the left-hand side.\r\nArriving from Düsseldorf or Cologne: Highway A57 towards Krefeld. Stay on the highway until exit Holzbüttgen (no.18). Turn right at the end of the lane. Turn right at IKEA furniture store into Girmes-Kreuz-Straße towards city (Stadtmitte). Take second street on your right (Königsberger Straße). The Mercure Hotel Düsseldorf Kaarst is at the end of the street on the left-hand side.","location_description_public_de":"Anreise ab Düsseldforf Hauptbahnhof: RegioBahn S28 Richtung Neuss Hbf / Kaarster See bis 'IKEA Kaarst'. Überqueren Sie die Straße an der Ampel und folgen Sie der Girmes-Kreuz-Straße, biegen Sie die 2. Straße rechts in die Königsberger Straße ein. Das Mercure Hotel Düsseldorf Kaarst befindet sich am Ende der Straße auf der linken Seite. Der Fußweg beträgt ca. 10 Minuten.","location_description_public_en":"Arriving from Düsseldorf main train station: Take S28 RegioBahn towards Kaarster See, exit at 'IKEA Kaarst'. leave the station towards IKEA furniture store. Cross the street and go ahead into Girmes-Lreuz-Straße. Take second street on your right (Königsberger Straße). The Mercure Hotel Düsseldorf Kaarst is at the end of the street on your left-hand side.","number_of_rooms_double":97,"number_of_rooms_single":56,"number_of_rooms_suites":12,"number_of_rooms_apartments":null,"room_amenity_allergic":true,"room_amenity_shower":true,"room_amenity_balcony":false,"room_amenity_beds_extralength":false,"room_amenity_dvd":false,"room_amenity_window_ventilation":true,"room_amenity_tv":true,"room_amenity_hairdryer":true,"room_amenity_trouserpress":false,"room_amenity_sat":true,"room_amenity_coffee":true,"room_amenity_air_conditioning":true,"room_amenity_cosmetic_mirror":true,"room_amenity_sound_proof":true,"room_amenity_minibar":true,"room_amenity_none_smoking":true,"room_amenity_parquet":false,"room_amenity_pay_tv":false,"room_amenity_radion":true,"room_amenity_smoking":false,"room_amenity_desk":true,"room_amenity_telefon":true,"room_amenity_carpet":true,"room_amenity_wlan":true,"room_amenity_alarm":true,"room_amenity_safe":true,"room_amenity_accessible":false,"room_amenity_separate_beds":true,"room_amenity_darkened":true,"room_amenity_flatscreen":true,"room_amenity_multimedia_connection":false,"room_amenity_others_de":null,"room_amenity_others_en":null,"room_amenity_others_fr":null,"gastronomy_bar":true,"gastronomy_beer":false,"gastronomy_bio":false,"gastronomy_bistro":false,"gastronomy_cafe":false,"gastronomy_diet":true,"gastronomy_breakfast_buffet":true,"gastronomy_restaurant":true,"gastronomy_winebar":false,"gastronomy_roomservice":true,"gastronomy_international":true,"gastronomy_regional":true,"gastronomy_vegitarian":true,"gastronomy_ala_carte_breakfast":false,"gastronomy_ala_carte_restaurant":true,"check_in_time":"15:00","check_out_time":"12:00","check_out_lat_time":true,"renovation_partial_info_de":"2013","renovation_partial_info_en":null,"renovation_partial_info_fr":null,"sports_biking":false,"sports_jogging":true,"sports_bowling":false,"sports_table_tennis":false,"sports_snooker":false,"sports_fussball":false,"sports_other_de":"Skihalle 10 km, Indoor Kartbahn: 1 km","sports_other_en":"","wellness_steam_bath":false,"wellness_finnish_sauna":false,"wellness_cosmetic_studio":false,"wellness_massage":false,"wellness_physiotherapy":false,"wellness_other_de":"","wellness_other_en":"","renovation_info_en":"Event technology in our conference rooms\r\nNew restaurant buffet","entertainment_details_en":null,"wellness_whirlpool":false,"description_rooms_de":"Das moderne Mercure Hotel Düsseldorf Kaarst mit direkter Autobahnanbindung verfügt über zehn moderne, multifunktionale Tagungsräume - alle klimatisiert und mit Tageslicht. Professionelle Tagungstechnik für jeden Anlass. Veranstaltungskapazitäten für bis zu 1.000 Personen. Messeausstellungs- und Kongressfläche, sowie eine kompetente Tagungsbetreuung - von der Planung bis zur Durchführung Ihrer Veranstaltung - alles aus einer Hand.\r\nGerne erstellen wir Ihnen Ihr individuelles Angebot für Ihre Veranstaltung.\r\n\r\n","description_rooms_en":"- 10 modern, multi-functional conference rooms with natural daylight\r\n- professional, modern audio-visual equipment for every occasion\r\n- meeting capacity for up to 1,000 delegates\r\n- trade fair exhibition and convention areas\r\n\r\nAsk for our summer promotion!","sports_hiking":false,"sports_boating":false,"sports_sportshall":false,"amenity_cleaning":true,"references_de":"","references_en":"","capacity_max_height":3.0,"parking_spaces":275,"parking_spaces_fee_cents":null,"parking_spaces_fee_currency":null,"capacity_outdoor_floor_space":null,"certified_conference_hotel":null,"capacity_max_event_size":450,"capacity_event_floor_space":981,"capacity_hall_floor_space":null,"capacity_max_exhibition_floor_space":420,"capacity_outdoor_max_capacity":null,"amenities_other_de":"Gepäckservice auf Anfrage","amenities_other_en":"Porterage on request","parking_free":false,"capacity_max_meeting_space_person":null,"capacity_max_meeting_space_square_meter":null,"capacity_max_meeting_space_height":null,"capacity_max_meeting_space":null,"parking_public":false,"wellness_beauty_center":false,"wellness_rest_area":true,"renovation_year":null,"parking_costs":null,"equipment_amenities_other_de":"","equipment_amenities_other_en":"","room_amenities_other_de":"","room_amenities_other_en":"","gastronomy_other_de":"","gastronomy_other_en":"","more_information_de":"","more_information_en":"","supplier_id":14426,"description_en":"The modern Mercure Hotel Düsseldorf Kaarst is quietly and conveniently located just outside the city of Düsseldorf. Relax and enjoy your stay in our elegant 4-star hotel, where you will be pampered by our helpful and attentive members of staff. In 192 comfortably appointed rooms, including twelve suites, you can enjoy a restful night's sleep after a strenuous day. The hotel's spa area with sauna, swimming pool, gym and terrace are the perfect place to relax and unwind. Our restaurant Carolus serves culinary specialities to delight the most discerning diners, catering for up to 200 guests with adjacent terrace and the bar/bistro \"Hi-Light\". \r\n\r\nOur state-of-the-art meeting and conference rooms ranging in size from 45 m² to 420 m² have natural lighting, air-conditioning, Wi-Fi and can be fully darkened if required. Thanks to flexible room configurations, they create just the right setting for conferences and presentations as well as all kinds of festive occasions either individually or on a total area of 1,500 m². Our professional conference team is happy to accommodate your specific requirements and organise your event. The hotel is conveniently located between Düsseldorf and Neuss. Close to the A57 and A52, you have easy access to all the main destinations in the state capital and surrounding area. Airport, exhibition centre, arena and Düsseldorf's old town are just a 15-minute drive away. You can park either in front of the hotel, where 250 parking spaces are available, or for a fee in the hotel's underground car park.\r\n","description_de":"In ruhiger und zentraler Lage, direkt vor den Toren Düsseldorfs liegt das moderne Mercure Hotel Düsseldorf Kaarst. Entspannen, genießen und tagen Sie niveauvoll in unserem 4-Sterne-Haus und lassen Sie sich vom stilvollen Ambiente und einem aufmerksamen Team verwöhnen. In unseren 192 komfortabel eingerichteten Zimmern, darunter zwölf Suiten, finden Sie erholsamen Schlaf nach einem anstrengenden Tag. Unser Wellnessbereich mit Sauna, Pool, Fitnessraum und eigener Terrasse sorgt für Entspannung und Wohlbefinden. Gaumenfreuden für höchste Ansprüche bieten das Restaurant „Carolus“ mit insgesamt 200 Sitzplätzen, angrenzender Terrasse sowie die Bar/ Bistro „Hi-Light“. \r\n\r\nUnsere modern eingerichteten Veranstaltungs- und Tagungsräume in der Größenordnung von 425 m² bis 420 m² verfügen über Tageslicht, Klimaanlage, WLAN und können voll verdunkelt werden. Dank ihres flexiblen Raumkonzepts bieten sie einzeln oder auf einer Gesamtfläche von 1.500 Quadratmetern das passende Ambiente sowohl für Tagungen und Präsentationen als auch für festliche Anlässe aller Art. Gerne geht unser professionelles Veranstaltungsteam individuell auf Ihre Wünsche ein und richtet für Sie Ihre Veranstaltung aus. Das Hotel liegt verkehrsgünstig zwischen Düsseldorf und Neuss. Dank des Anschlusses an die A57 und A52 erreichen Sie schnell alle Ziele in der Landeshauptstadt und Umgebung. Flughafen, Messe, Arena und die Düsseldorfer Altstadt sind jeweils nur 15 Autominuten entfernt. Ihr Auto können Sie auf dem Parkplatz vor dem Hotel, dieser bietet 250 Stellplätze oder in der hoteleigenen Tiefgarage gegen eine Gebühr abstellen.\r\n\r\n„TAGUNGSANGEBOT“ \r\n\r\nGrundpauschale \r\nBereitstellung eines geeigneten Tagungsraumes\r\nStandardtechnik: 1 Beamer, 1 Leinwand, 1 Flipchart, 1 Pinnwand, Schreibunterlagen, Blöcke und Stifte\r\nMittagessen in Form eines Lunchbuffets oder 3-Gang-Menü nach Wahl des Küchenchefs inklusive Softgetränken\r\nMineralwasser unbegrenzt im Tagungsraum und eine Sommerliche Fruchtschorle vor dem Tagungsraum\r\n\r\nà € 44,00/ pro Person\r\nzusätzlich Wählen Sie für Ihre Vormittags- undNachmittagspause aus 3 unterschiedlichen\r\nKombis, die wir mit viel Liebe für Sie zusammengestellt haben, oder ziehen Sie\r\nden Joker und lassen Sie sich durch unsere vierte Variante überraschen.\r\n\r\nSaisonale Fruchtpause nach Ihrem Wunsch\r\nApfel, Orange, Erdbeere, Pfirsich, Banane oder Birne\r\nBeispiel Apfelpause:\r\nKaffee- \u0026 Teespezialitäten\r\nFrisch gepresster Apfelsaft\r\nApfel-Joghurt Shake\r\nApfel-Streusel im Glas\r\nApfelküchlein\r\n€ 9,00 / Person\r\n\r\nHealthy-Break\r\nKaffee- \u0026 Teespezialitäten\r\nCrunchiger Frucht-Joghurt\r\nBunt belegtes Pumpernickel \r\nGeeiste Actimel Drinks\r\nVital Gebäck\r\nGemüse Sticks mit Dip\r\nObst-Etagere \r\n€ 11,00 / Person\r\n\r\nDüsseldorfer Brotzeit-Kaffeepause\r\nBrot-Häppchen aus:\r\nRindergehacktes\r\nLeberwurst (fein oder grob)\r\nBlutwurst\r\nHolländer Käse\r\nGewürzgurken\r\n€ 11,00 / Person\r\nOptional: Gulaschsuppe (€ 6,50 pro Person)\r\n\r\nÜberraschungskaffeepause \r\nmit 3 verschiedenen Snacks \u0026 frischem Obst\r\n€ 7,00/ Person\r\n\r\n\r\n- buchbar für Veranstaltungen vom 15.07. - 31.08.2019 \u0026 01. Juni - 11. August 2020 auf Anfrage und Verfügbarkeit -\r\n\r\nWEIHNACHTSFEIER IN KAARST\r\n\r\nExklusives Angebot für Ihre Weihnachtsfeier im Mercure Hotel Düsseldorf Kaarst\r\nMachen Sie Ihre Weihnachtsfeier zu einem Erlebnis für Sie und Ihre Kollegen und buchen das exklusive Christmas Package im Mercure Hotel Düsseldorf Kaarst. Stoßen Sie an, auf das laufende und ein erfolgreiches neues Jahr. Umgeben von festlicher Dekoration und einem leckeren Essen werden Sie verwöhnt.\r\nSie feiern – wir planen\r\n✓ Zur Wahl stehen drei verschiedene Weihnachtsbuffets für € 37,00, beziehungsweise € 47,00 Euro oder für € 57,00 pro Person. Die Zusammenstellung der Buffets folgt nahe dem Termin.\r\n✓ Gefeiert wird im separaten und festlich dekorierten Saal. Gegen einen Aufpreis von € 10,50 pro Person \u0026 Stunde beinhaltet das Package auch Wein, Bier, Softdrinks, Kaffee und Tee.\r\n✓ Ein Glühwein – oder Punsch-Empfang findet – je nach Wunsch im Foyer des Hotels statt. Zusätzlich erhält jeder Gast ein kleines Weihnachtspräsent.\r\nVeranstaltungszeitraum: bis 20. 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